Frequently Asked Questions

Answers to common questions about News API PRO

Account Questions

To reset your API key:
1. Log in to your News API PRO dashboard
2. Navigate to the "API Keys" section
3. Click the "Reset Key" button
4. Confirm the action

Important: Resetting your API key will immediately invalidate your old key. Make sure to update your applications with the new key to avoid service interruptions.

Yes, Enterprise plan customers can create multiple API keys to use across different projects or applications. This helps with monitoring usage per project and enhances security by allowing you to rotate or revoke specific keys without affecting other applications. Standard and Professional plan users are limited to one active API key.

To close your account:
1. Log in to your News API PRO dashboard
2. Go to "Account Settings"
3. Scroll to the bottom and click "Close Account"
4. Follow the prompts to confirm account closure

Please note that account closure will cancel your subscription and revoke your API keys immediately. This action cannot be undone, and you will lose access to any historical usage data.

You can monitor your API usage through your account dashboard, which provides:
- Real-time usage statistics
- Historical usage trends
- Breakdowns by endpoint and time period
- Rate limit status
- Usage alerts when approaching limits

Enterprise customers also have access to detailed analytics and customizable reports.

Billing Questions

We accept all major credit cards (Visa, MasterCard, American Express, Discover) and PayPal. For Enterprise customers, we also offer invoicing with net-30 payment terms. Contact our sales team for more information about enterprise billing options.

Our billing is subscription-based with monthly or annual plans. Annual plans come with a discount. All plans include a set number of API requests per day and other features based on the tier. Billing occurs automatically at the start of each billing cycle using your payment method on file.

Yes, you can upgrade, downgrade, or cancel your plan at any time through your account dashboard. Upgrades take effect immediately, with a prorated charge for the remainder of the billing cycle. Downgrades and cancellations take effect at the end of the current billing cycle.

If you're not satisfied with our service, we offer a 30-day money-back guarantee for new customers. Beyond that, refunds are handled on a case-by-case basis. Please contact our billing department if you have any issues with your subscription.

General Questions

News API PRO is a comprehensive news data service that provides developers with access to breaking news headlines and historical news articles from over 10,000 sources worldwide. Our API enables you to search for specific topics, filter by source, language, and date, and integrate up-to-date news content into your applications.

News API PRO can be used for various purposes including:
- Building news aggregator applications
- Creating content recommendation systems
- Monitoring news mentions of your brand or company
- Analyzing news trends and sentiment
- Powering news-related features in your applications
- Research and data analysis projects

News API PRO covers news from over 100 countries and supports articles in 50+ languages. Our most comprehensive coverage is available for major languages including English, Spanish, German, French, Italian, Portuguese, Russian, Arabic, Chinese, and Japanese. You can access the complete list of supported countries via `/api/countries` and languages via `/api/languages`. We continually expand our coverage to include more sources from different countries and languages.

Yes, we offer a free plan with basic features to get you started. You can find detailed information about what's included in the free plan on our pricing page. We also have affordable paid options designed for different scales of use, from individual developers to large enterprises.

Technical Questions

Getting started with News API PRO is simple:
1. Sign up for an account and get your API key
2. Review our documentation to understand available endpoints and parameters
3. Make your first API request using the provided code examples
4. Integrate the API into your application

Our documentation includes examples in multiple programming languages to help you get started quickly.

Our API can be integrated with any programming language that can make HTTP requests. We provide official SDK libraries for:
- JavaScript (Node.js and browser)
- Python
- PHP
- Java
- Ruby
- .NET

Additionally, there are community-maintained libraries for many other languages.

If you exceed your rate limit, the API will return a 429 error (Too Many Requests). Each response includes rate limit headers (`X-RateLimit-Limit`, `X-RateLimit-Remaining`, and `X-RateLimit-Reset`) so you can monitor your usage. If you consistently hit rate limits, consider:
- Implementing caching strategies to reduce API calls
- Optimizing your code to make fewer requests
- Upgrading to a higher tier plan with increased limits

Yes, News API PRO is fully GDPR compliant. We take data privacy seriously and have implemented all necessary measures to ensure compliance with GDPR regulations. Our privacy policy details how we collect, process, and store data.

Still Have Questions?

Our support team is always ready to help with any questions you may have about News API PRO.